Program crashes if you drag the chart window against the die or the top

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boycoffee
Posts: 18
Joined: Sun Oct 08, 2023 12:11 am

Program crashes if you drag the chart window against the die or the top

Post by boycoffee »

Subject says it all. Here's a video showing it happen. Attached the overall error file as well. Inconvenient if I'm doing a back-test and I accidentally move the window. Causes the program to crash and I lose all my progress :(

https://youtu.be/hnr-0J8hf_M

Thanks!
Attachments
OverallError.log
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NakedMarkets
Posts: 251
Joined: Tue Feb 22, 2022 11:06 am

Re: Program crashes if you drag the chart window against the die or the top

Post by NakedMarkets »

Hello,

Thanks for your report and thanks a lot for your video and the attached log.
Indeed, this is very inconvenient.
It's not supposed to happen because when the user is doing this, the inside windows should detach from the main one in order to move it on different monitors, for example.
From the log file attached, we can see that the Native Windows NativeWindow.CreateHandle() function triggers the bug.
We are investigating this issue.

Could you give us some details about your setup :
- How many monitors do you use ?
- What are their resolution ?
- What is the version of Windows you use ?
- What is your graphic card ?

We can share these details by email if you prefer, thanks !
boycoffee
Posts: 18
Joined: Sun Oct 08, 2023 12:11 am

Re: Program crashes if you drag the chart window against the die or the top

Post by boycoffee »

2 monitors (34' ultrawide 3440x1440 and 27' 1920x1080)
Windows 10 pro
Nvidia RTX 2080
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