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System crashing after June 27th

Posted: Sat Aug 26, 2023 9:26 am
by johncomina
When backtesting EUR/JPY on the 1 hr timeframe my rules take trades up to 27th June 2023 but take no trades after that date. If I take an instant trade after that date the system crashes with an error message. I have attched the error message from the log file.

Re: System crashing after June 27th

Posted: Mon Aug 28, 2023 9:52 am
by NakedMarkets
Thanks for your report. It's likely that some data is corrupted locally.

Could you please follow these steps and tell us if it fixes the issue :
1°) Shutdown NM if it's launched.
2°) Go to your data directory, and delete the "Rates" folder (default data directory : "C:\Program Files\NakedMarkets\NakedMarkets\Data\")
3°) Launch NM. The rates will be downloaded at the startup.
4°) Go to the data center and delete the EURJPY data and download it again after that
5°) Try the rule again

Thanks

Re: System crashing after June 27th

Posted: Wed Aug 30, 2023 7:28 am
by johncomina
Thanks for your reply.
That has solved the problem/