NakedMarkets displays an error at startup "Missing file"

Post Reply
Admin
Site Admin
Posts: 194
Joined: Mon Feb 21, 2022 3:03 pm

NakedMarkets displays an error at startup "Missing file"

Post by Admin »

This error is very specific and is due to the fact that NakedMarkets did not identify properly your device, where it is installed.
Unfortunately, this can happen after Windows or Parallel updates because some internal software components can be modified and this changes the way NakedMarkets identifies your device.

We are working on it, to find a generic, secure and reliable to identify devices without relying on internal Windows components which could be altered after system updates installation.

In this case, you just have to email us at support@naked-markets.com, and we will reply to you within 24 hours in order to reset your license and you will be able to install it again without losing data.
Post Reply